Scope of Services

It is the policy of the Rehab Unit that all team members will act in a manner consistent with the mission, philosophy and operating policies of our program.

In accordance with these principles and policies, team members will:

We receive referrals from the geographic area of southwest Arkansas, from surrounding acute hospitals, long term acute care hospitals (LTACH), skilled nursing facilities, home health agencies, outpatient centers, physicians as well as self-referrals.

Methods Used to Assess and Meet Patient Needs:

During our pre-screening process we collect information to assess the potential client’s status and identify personal goals. It is important to understand each potential patient's medical, physical, and mental status, as well as any restrictions. 

The rehabilitation Medical Director will review the pre-admission assessment, and a decision will be made to approve or deny the admission, the decision will be communicated to the referral source, and/or patient/family. If the referral is determined to be ineligible, recommendations will be made for alternative services.

The rehabilitation program serves patients with a variety of medical, physical, and functional needs. Some of the conditions treated in the program include: 

• Stroke
• Spinal Cord Injury: C-5 and below with complete or incomplete injuries, from traumatic or non-traumatic etiologies
• Amputation
• Brain Injury
• Guillain-Barre
• Hip Fractures
• Joint Replacements
• Multiple Trauma
• Cardiac or Pulmonary Disorders
• Myopathy
• Progressive or Degenerative Neurological Disorders:
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson’s Disease

Patients must be medically stable.

Patients must be able to tolerate an intensive rehabilitation therapy program consisting of three hours of therapy per day at least five days a week.  

Our team works with the patient and family to ensure the most appropriate placement following discharge from the Acute Rehabilitation Unit. When the patient’s medical condition allows, the patient and family will be notified several days in advance of the pending discharge by the case manager. Discharge from the program shall be considered when one or more of the following criteria occur:

• A patient has reached his/her rehabilitation potential and no longer warrants the intensity of therapy services.
• A patient makes no progress in any area of therapy in more than one week.
• A patient is medically unstable requiring more intensive medical intervention.
• A patient is unable to cooperate with the demands of the program or is jeopardizing his/her own safety or that of other patients and or staff due to behaviors.
• A patient refuses to participate in the program for 72 hours, despite being medically stable, and there is no evidence of progress.

If you are unable to complete your rehabilitation program because of the intensity of the services, which includes a minimum of three hours of combined therapy at least five days per week, our case manager will assist in finding placement in a less intensive setting to continue services.

Medical, diagnostic, laboratory, and pharmacy services are also available here at National Park Medical Center. The response time is specific to each of these services. It is the expectation of this unit, however, that the vast majority of orders or consultations will receive some level of response within 24 hours of receipt. This doesn't include critical orders, which receive prompt attention. That initial response will then be conveyed to the appropriate clinician(s) as soon as possible.

Assistance with Financial Responsibility:

A financial counselor is available to assist you and your family in understanding your benefits, co-payments, and responsibilities before or after admission. If you are paying cash or need assistance or information, please contact a patient services representative at 501-620-1304.